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Referrals to Warm & Well in North Yorkshire


Citizens Advice Mid-North Yorkshire is contracted by North Yorkshire County Council to deliver Warm & Well in North Yorkshire.

We are currently experiencing very high demand for support.

Online advice is available 24 hours a day on the Citizens Advice website. This includes help if you are having problems with your energy supply or you are struggling to pay your bills.

If you are able to call us, please call the Citizens Advice North Yorkshire Adviceline on freephone 0808 278 7900.

Alternatively, you can make a referral on behalf of someone (with their consent) or for yourself by continuing to our referral form below.

Most of our team are working from home and it may take a little longer than usual for us to respond. Please help us to ensure we are able to help the people who need us most by using the online support and freephone Adviceline if you can. Thank you for your support.



Referral Form



  • Warm and Well in North Yorkshire is only available in the following areas.<br> Please select the area where you live.

  • Please tick all the statements below that are applicable to you, to ensure the warm and Well team provide the right support for you.