Call us on: 01609 767 555

Partner Organisations

Working in partnership with:

Age UK in North Yorkshire

Age UK in North Yorkshire

The 5 Age UKs in North Yorkshire work together to support older people in their local community to enjoy later life, by offering a confidential information, advice and signposting service, befriending schemes, day activities and outings, home help and practical services such as help with shopping.

Each Age UK can give advice and help on keeping warm and well this winter, offer benefits checks, and advice on any other financial support you may be eligible for and signpost to other partners for practical support.


Further details

Each Age UK offers different services designed to support older people make improvements in their health and wellbeing, helping those who feel lonely and isolated and to assist older people to live as independently in their own homes for as long as possible.

Age UK's in North Yorkshire are based in the following locations;

Age UK North Yorkshire and Darlington (covering South Craven, Harrogate, Hambleton and Richmondshire).

Age UK North Craven.

Age UK Knaresborough and District.

Age UK Selby District.

Age UK Scarborough and District.

Citizens Advice

Citizens Advice

Citizens Advice provide free, confidential, impartial advice, and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problems they face.


Community First Yorkshire

Community First Yorkshire

Community First Yorkshire is an influential, regional body which works with voluntary and community organisations, social enterprises and rural communities across North, South and West Yorkshire. We are an independent charity formed from a merger between Rural Action Yorkshire and the North Yorkshire & York Forum.


The Harrogate Easier Living Project (HELP)

The Harrogate Easier Living Project (HELP)

The Harrogate Easier Living Project (HELP) provides a range of services to help older or vulnerable people across the Harrogate district to remain living independently in their own homes. With the assistance of over 100 dedicated volunteers we offer:

- Volunteer befriending in the home.
- Activity and social groups.
- Voluntary car driving services to help people struggling with transport to attend medical appointments, make social visits, attend day centres and make essential trips such as shopping or banking.
- ‘Help at Home’ gardening, decorating and odd job service for people unable to do the work themselves or without the means to pay a professional tradesperson.

We also run regular ‘Here to HELP’ drop in sessions in the Ripon and Harrogate areas, where people can come for a chat and find out where to turn for community activities and support. We will be publicising the support available to stay warm and well over winter at these sessions.

Please get in touch if you require any further information: 01423 813 090 (Harrogate), 01765 645 915 (Ripon), or email us at

LEAP - The Energy and Money Saving Service

LEAP - The Energy and Money Saving Service

The Local Energy Advice Partnership (LEAP) scheme delivered by the well established Groundwork Green Doctors is a completely free service providing home energy visits.

An energy adviser can visit you at home to check you energy tariff, identify possible savings, apply for grants & discounts such as the Warm Homes Discount and install for free a variety of energy saving measures such as draught-proofing, LED light bulbs & radiator panels. On average a household can save £287 just by switching their tariff.

Click the link for further details:

National Energy Action (NEA)

National Energy Action (NEA)

National Energy Action (NEA) is the national charity seeking to end fuel poverty.

·NEA is the national charity seeking to end fuel poverty.

·As part of Warm & Well North Yorkshire, NEA is training up frontline workers on everything they need to know about fuel poverty, energy efficiency, and winter health issues.


Stokesley and District Community Care Association

Stokesley and District Community Care Association

We are an independent local charity supporting the elderly and vulnerable in our local community.

We have nine part time staff and over 150 volunteers delivering our services.

Based at Town Close, North Road in Stokesley, we provide a number of services in Stokesley and the surrounding villages.

These include a Volunteer car scheme for not only our own area, but also for Richmondshire.

We have two fully accessible mini buses which help to ensure a very comprehensive cover for the door to door transport needs of our clients.

We run a weekly lunch club as well as exercise classes for those who are less mobile, a fortnightly “Tea Dance”, a craft club  twice monthly and “Primetime” sessions every Friday (games based on Bowls and Curling!)

We also have a “Befriending service” and a “Carers respite sitting service” (aimed at giving Carers a few hours break)

In addition we have a Day Centre for people living with Dementia two days per week as well as a monthly support group for the Carers.

Our purpose is to support those who need our services to maintain an independent lifestyle, enhancing their health and wellbeing. If we are unable to help people directly ourselves, we try to signpost them to where help can be given.

For further information go to our website

Contact us at, or 01642 710 085. 


Two Ridings Community Foundation

Two Ridings Community Foundation

Two Ridings Community Foundation (TRCF) is one of 46 community foundations in the UK. We operate in York, North Yorkshire, Hull and East Riding.

We receive money from individuals, families, businesses, charitable trusts and public sector bodies. We give this money to charities and community groups who show us that they work hard, at a local level, to reach the people who need it most.

TRCF is currently running the Surviving Winter Appeal, a fund to help older and vulnerable people stay warm and well this winter.

To read more about the fund, or how you can donate to it, visit the TRCF website.

White Rose Improvement Agencey

White Rose Improvement Agencey

The White Rose Home Improvement Agency provides holistic housing related support and advice to the residents of the Scarborough Borough and Ryedale district.  Officers carry out a home visit and provide advice and assistance in the following areas to enable residents to stay safe and maintain their independence.

• Home adaptations

• Identifying potential hazards

• Falls Prevention

• Fire Safety

• Crime Prevention

• Energy efficiency & reducing fuel bills

• Financial Benefits you may be entitled to

• Identifying charities and other agencies that may be able to help you and many other areas of housing related support

The Officers will then support the individual to access the necessary support identified through this visit.  This may result in them referring the individual for specialist advice or arranging for small repairs and adaptations to be undertaken. 

The Officers can arrange for repairs and minor adaptations to be undertaken via the Agency’s Handyperson service or framework of contractors, ensuring the client is receiving trusted tradesmen. Where funding is available to cover the cost of these works, they may be able to assist clients to source this funding.

YES Energy Solutions

YES Energy Solutions

YES Energy Solutions is an award-winning Community Interest Company (CIC) dedicated to reducing CO2 and alleviating fuel poverty.

YES Energy Solutions are committed to helping people and organisations save energy and money. With no shareholders to satisfy, they can invest their profits into the communities they support – be it to establish sustainable energy projects, boost local employment in the energy saving sector, or offer sustainable solutions to the most vulnerable in society.

They can be found at:


Yorkshire Energy Doctor

Yorkshire Energy Doctor

· Yorkshire Energy Doctor is a CIC set up in 2014 to offer independent energy advice.

· As part of Warm & Well, they are delivering a range of training and awareness sessions to frontline workers, project staff, health professionals, and organisations across North Yorkshire.


Yorkshire Housing - Home Improvement Agencies

Yorkshire Housing - Home Improvement Agencies

Yorkshire Housing are a charitable housing association that owns and manages more than 18,000 across Yorkshire. We also provide services for people to live independently.

Our Home Improvement Agencies provide impartial housing advice and support for vulnerable people. We can help to:

  • Repair, improve or adapt homes to improve living conditions.
  • Provide support to live at home for longer or return to home after healthcare.
  • Work with partner agencies to support people maintain their quality of life.