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How vulnerability can make falling behind on energy bills even worse

  • Posted On: 23 May 2019
Citizens Advice have seen an increase in clients with energy debt problems.  Nearly half of those they helped had a long term health condition or disability. In recent years the energy regulator, Ofgem, has reported an increasing number of people falling behind on their bills without an arrangement to repay in place, leaving them at risk of building up unmanageable debts. Energy companies can use prepayment meters (PPMs) to collect debt from consumers who owe them money. Last year...

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