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Community Energy Ambassadors 2021 Winter Campaign

3 checks to stay safe, warm and well this winter

  • Posted On: 27 September 2021
Community Energy Ambassadors 2021 Winter Campaign



Check 1: Are you on the Priority Services Register?


The Priority Services Register gives you extra help from your energy supplier, or support to keep you safe if there was a power cut or interruption to your gas supply.


You are eligible if a member of your household is:

  • a child under 5
  • a pensioner
  • disabled
  • has a health condition
  • is dependent on electricity for medical reasons
  • has a hearing or visual impairment



Check 2: Are you eligible for £140 towards your winter energy bills?


The Warm Home Discount is a government scheme whereby energy companies give eligible customer a one-off grant of £140 towards their energy costs during the winter.

You may be eligible for this if your household income is under £16,190 and you have children, a pensioner of someone with a disability in your household. You need to check the criteria and apply to your energy supplier.

For further information or for help to apply for these schemes you can contact Kate, the Energy Doctor on 01757 249100 or email



Check 3: Are you aware of the risks of carbon monoxide?


What is carbon monoxide?

Carbon monoxide (CO) is a poisonous gas. It is known as the Silent Killer as you can’t see it, taste it or smell it. Around 50 people die every year from carbon monoxide poisoning and 4000 people end up in A&E


How is carbon monoxide produced?

Appliances that burn gas, oil, LPG, wood or coal could all potentially produce carbon monoxide if the fuel does not burn properly. This may happen if there is inadequate ventilation or if an appliance has not been fitted properly or is poorly maintained.


What are the symptoms of carbon monoxide?

At low levels, symptoms include headaches, nausea and dizziness. At higher levels CO can lead to breathlessness, collapse or unconsciousness.


How can you keep yourself safe?

Get a carbon monoxide alarm certified to BS50291. Test it regularly and check the expiry date. Make sure to get your boiler and other appliances serviced annually as well as keeping any chimneys swept. Ensure any vents in the property are not blocked. Call the National Gas Emergency Service if you suspect CO poisoning on 0800 111 999.


Complete the online survey to win a CO alarm or call Kate on 01757 2491000.





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