Call us on: 01609 767 555


We’re ‘Here to HELP’ older and vulnerable people in Harrogate & Ripon during the COVID-19 crisis

The Harrogate Easier Living Project (HELP) provides a range of services to help older or vulnerable people across the Harrogate district to remain living independently in their own homes. With the assistance of over 100 dedicated volunteers

  • Posted On: 15 October 2020
We’re ‘Here to HELP’ older and vulnerable people in Harrogate & Ripon during the COVID-19 crisis

HELP commented "At this challenging time, we know many older and vulnerable people across the district are in need of support. For those of you without family, friends and neighbours to turn to, we want to reassure you that we are ‘Here to HELP’.

Our dedicated volunteers are working with us to offer the following support during the COVID-19 outbreak:

Food shopping and essential items – if you need help with getting in food supplies, we will ask a trusted and vetted volunteer to get them for you.  We can also put you in touch with local suppliers who may be able to deliver to your door.

Prescription pick up – our trusted volunteers will collect your prescription from the pharmacist or doctor and deliver to your door.

Phone befriending – we can refer you to our partner organisations Supporting Older People and Boroughbridge Community Care for befriending support. Our team in Ripon can arrange for a volunteer to give you a regular call for a chat.

Information and signposting – to other sources of support in the community

Please note: our regular Driving Force service is currently suspended and will only be relaunched when we feel it is safe to do so.

How to contact usHarrogate services:
01423 813090/813096

Ripon services:
01765 645902/645915


Please call between 9am and 4pm Monday to Friday and PLEASE LEAVE A MESSAGE. Some of the team are back in the office but most are working remotely and will pick your messages up and get back to you as soon as we can.

Other support available
For support in other areas of our district, please contact  your local Community Support Organisation (CSO):

These are limited, weekday services. People with more needs and urgent need should contact the North Yorkshire County Council Customer Service Centre on 01609 780780, 7 days a week between 8am – 5.30pm

If you require help with transport

The government has set up the Good Sam scheme offering patient transport. Please contact your GP or the department at the hospital and asked to be referred to the scheme or to use the Yorkshire Ambulance Service Patient Transport.

Please remember to follow government guidance about good hygiene and social distancing. Please do call on us if you are older and/or living without a support network and we will do our very best to help.

Harrogate Round Table has worked with Harrogate Borough Council, North Yorkshire County Council, HADCA and trusted local charities to provide a helpful guide to local support in and around Harrogate to assist those people who are self isolating at home.

Sign up as a Here to HELP volunteer

As Coronavirus (COVID-19) spreads across the UK, it will be hard for people to maintain their social connections. Looking out for our neighbours has never been more important, and we can all do our bit to ensure that people who need a little extra help are not forgotten at this time – be they family, friends or neighbours.

If you’re over 18 years of age, healthy and at low-risk (see NHS guidelines ) you can now sign up to become a Here To Help Volunteer and help others in Harrogate or Ripon, with tasks such as urgent food shopping for the most vulnerable and providing back-up to local charities delivering vital services, as necessary.

Read more about how you can play your part and find out where to turn for safe and trusted support on the HADCA website.

Take care and stay safe. Remember, we’re Here to HELP!"

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